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Contract 4801.1017/2024 · signed in 2024

Telefonia e contact center para o Samu Recife

In 2024, the City of Recife (Fundo Municipal de Saude) signed contract 4801.1017/2024 with Claro S/A for R$ 442 mil by dispensa: Telefonia e contact center para o Samu Recife.

Source: Portal da Transparência do Recife (Contratos, Aditivos e Apostilamentos).

Objeto in the register: « A Presente Dispensa, em Carater Emergencial,tem Como Objeto a Seleção da Proposta Mais Vantajosa para a Contratação de Empresa Especializada no Serviço: Serviço Telefônico Fixo Comutado (STFC) e Serviço de Contact Center Hosteado para o Centro de Regulação do SAMU REC. Todos OS Serviços Prestados Deverão Estar em Conformidade com as Normas e Regulamentos Anatel » · Waived tender · Cadastrado

R$ 442mil
contract value on the PNCP — what was paid under it is not published
Started on 21/11/2024 · ended on 20/11/2025 · 1 year
Ended20/11/2025

Who won it

Claro S/ACNPJ 40.432.544/0001-47Paid by the City to this supplier (all contracts): R$ 15,9 mi in 2024 · R$ 9,0 mi in 2025 · R$ 569 mil in 2026 (Jan–May)Fundo Municipal de Saudecontracting body

Competition

Direct award, with no competitive bidding process.

Recife's open data publishes the contracting modality — not the number of bids received in each tender.

Contract no. 4801.1017/2024 · Source: Contracts — City of Recife. Source ↗ The City's register does not publish the amount; it comes from the PNCP. See on the PNCP ↗