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City Administrator's Office

Customer relationship software for the City Administrator's Office

Original title: “ADM311 - CRM Software” · awarded without competitive bidding (sole source)

$342,771
paid on this contract in FY2026
$685,541 paid so far, of $1.0M agreed · runs to September 2028
October 1, 2025September 30, 2028
running

Paid to

Verint Americas Incprime contractor$685,541

Paid from, FY2026

The fund tells which City account paid. Enterprise funds (Airport, Muni, Water…) are mostly paid from their own fees, fares and rents; the General Fund is mostly local taxes. The fund does not say where the money first came from.

General Fund · operating100%$342,771

Type and award

Contract type: Professional services

Award: Sole-source waiver

Next contract in this departmentDoc Translation Services412th of 826 active contracts in this department by amount agreed$1.0M

Contract 1000036218 · Source: Supplier Contracts · every payment on this contract