City Administrator's Office
Customer relationship software for the City Administrator's Office
Original title: “ADM311 - CRM Software” · awarded without competitive bidding (sole source)
$342,771
paid on this contract in FY2026
October 1, 2025September 30, 2028
Paid to
Verint Americas Incprime contractor$685,541Paid from, FY2026
The fund tells which City account paid. Enterprise funds (Airport, Muni, Water…) are mostly paid from their own fees, fares and rents; the General Fund is mostly local taxes. The fund does not say where the money first came from.
General Fund · operating$342,771
Type and award
Contract type: Professional services
Award: Sole-source waiver
Contract 1000036218 · Source: Supplier Contracts · every payment on this contract