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Public contracts of Métropole d'Aix-Marseille-Provence · 2024

Mise en oeuvre d’un callbot et d’un chatbot de type generatif a destination des usagers pour la Métropole

€158k
framework agreement: a maximum envelope for orders over 12 months, not spending — what was paid on it is not published
Signed on 24 April 2024 · ended around April 2025 · 12 months

Who won it

Orange Business ServicesConseil en systèmes et logiciels informatiques · registered office Saint-Denis (93200) · headcount 5,000 to 9,999 employees · SIREN 345039416

The competition

12 bids received

Median for this procedure in 2024: 3 bids, across 48385 comparable contracts. Simplified procedure · awarded to 1 company

Open data publishes the winner and the bid count — never the identity of unsuccessful bidders.

Number 434 by amount of the 773 contracts Métropole d'Aix-Marseille-Provence published for 2024.

Other contracts of Orange Business Services in Métropole d'Aix-Marseille-Provence

Hébergement et maintenance de la plateforme d’innovation métropolitaine2025 · maximum over 2 years19€kMaintenance évolutive, adaptative et corrective…2023 · maximum over 9 months87€kMaintenance évolutive de l’application ma Métropole dans ma poche2022 · maximum over 6 months90€k
Contract details (procedure, price, amendments, lots)

Procedure : Adapted procedure: the lighter procedure allowed under the EU thresholds

Framework agreement : yes: orders follow, the amount is a ceiling

Price : Mixte

Published amendments : none

Environmental considerations : Clause environnementale

Contracts above €40,000 excluding VAT, as declared when they are awarded (DECP): contract amounts, not payments. Smaller contracts are not published; obviously wrong amounts are set aside.